Fiber-optic homes urgently need to be fully implemented: consumers misunderstood as the main resistance

A few days ago, the Beijing Communications Administration calculated that as of the end of 2012, the number of newly added fiber-optic households in Beijing covered more than 1.141 million households. In order to gain an in-depth understanding of the local residential access to fiber optics, the reporter visited several residential communities for several days and found that fiber broadband faced many resistances when "entering the home", the most important of which was that some consumers, due to lack of optical network knowledge, Households do not understand or even misunderstand.

New national standard helps optical network popularize

Recently, the Ministry of Industry and Information Technology has issued two mandatory national standards for the construction of optical fiber households. From April 1, 2013, new communities must have optical fiber households and have the ability to access multiple operators. This means that broadband providers can enter the community on an equal footing and engage in fair competition. To a large extent, they guarantee the right of residents to choose broadband service providers independently, and will also greatly increase the domestic fiber penetration rate. At the same time, the new national standard requires the construction of new residential areas to be directly fed with optical fibers, which is also beneficial to avoid the waste of resources caused by repeated construction and secondary transformation.

It is understood that about 80% of households in Beijing currently use China Unicom's broadband services. Other broadband service providers include China Telecom, Gehua Cable, Great Wall Broadband, and Times Interchange. These broadband service providers all provide optical network transformation connections. Into the business. When logging in to China Unicom's Beijing Broadband official website, the reporter was informed that Beijing Unicom has launched a “free speed-up, light into a million homes” activity for broadband users across the entire network since March 1 last year. Users can submit a free speed-up application on the official website or business hall , Beijing Unicom will appoint staff to come to the site for free fiber optic transformation and access, without charging any optical reform installation costs, and distribute fiber optic modems, commonly known as "optical cats", original 2M Unicom broadband users can upgrade to 10M optical network, 4M Upgraded to 20M rate, but the price remains unchanged, the annual fee is still 1680 yuan, 1880 yuan.

Subsequently, the reporter interviewed the relevant person in charge of Beijing Unicom on the process of fiber optic home entry. According to the person in charge: "Beijing Unicom has put forward the strategic goal of achieving the city's optical network coverage by 2015. During the 'free speed-up, Guangjin Wanjia' activity, for users who do not use Unicom's broadband service, Beijing Unicom has also launched The free trial of 20M optical fiber broadband activities allows users to experience and then choose to install, which also improves the optical network access rate to a certain extent. "

Some consumers do not know

The introduction of the new national standard and the efforts of operators will help promote the construction of China's optical network. However, when the reporter walked into the community to interview the households, it was found that many users were still unaware of the fiber optic households, and the lack of clear knowledge of the optical network knowledge led to frequent misunderstandings. These factors have caused troubles for fiber optic households.

When the reporter interviewed in the Haidian Cuidieyuan community, the resident of the community, Ms. Hu, said that she had handled the fiber entry in June last year, but Ms. Liu, who lives in the same building as Ms. Hu, told the reporter, "I do n’t know if I can change the fiber , You did n’t know until you asked today. "

In the Anxiangli community of Chaoyang District, Mr. Wang's response to the reporter's inquiries about whether to handle fiber-optic households was "unheard of." He said: "If I knew it, I would have changed (optical fiber), and the speed of 2M at home would be stuck from time to time. If you want to open Thunder download, video chat, and web browsing at the same time, it will often crash." After being reminded by the reporter, Mr. Wang Called Beijing Unicom's customer service hotline 10010. The customer service staff told the building where they are already covered by optical fiber, just apply for speed-up access to the optical fiber network.

It should be pointed out that Ms. Liu and Mr. Wang are not just a case. In the interviews with reporters, many consumers who have a higher demand for network speed are not clear about being able to handle the speed-up business of the optical network.

Technical problems to be solved

In addition, many users who have already used optical fiber to connect to the Internet have also criticized the optical network, even questioning and blaming it. After the optical fiber replaces the original copper cable, the fixed phone is connected to the optical cat, so the fixed line must be connected to the power supply. Many users not only question the broadband operator's transfer of electricity bills to consumers, but also worry that they cannot use the phone after their power is cut off. , Especially for the elderly at home.

In this regard, Beijing Unicom explained that it is indeed a problem for the light cat to make the phone inseparable from the power supply, but this is mainly a technical limitation. For each household, the light cat consumes little power. China Unicom and industry experts are trying to improve and solve this problem. In addition, consumers need to be reminded that the optical fiber has a certain radius of curvature, so it cannot be bent at a large angle.

Fiber access becomes the general trend

Relevant statistics show that as of the third quarter of 2012, the number of Chinese Internet users has reached 550 million. With the implementation of China ’s “Broadband China” strategy and the advancement of optical network construction, this number continues to grow. Higher requirements.

In many interviews and investigations by reporters, consumers from different work fields all expressed their expectations for ultra-high speeds. Xiao Yuan, a white-collar office worker, said, "Usually there are many work tasks, and the computer has a lot of program software. I hope that the increase in network speed can make the operating system run more programs more efficiently." Ms. Hu from the Cuidieyuan community told reporters: "Since I have handled the fiber, now the next movie takes only seven or eight minutes at the fastest time, and it used to take an hour or more." Lin, a university teacher Mr. said: "I hope that while the network speed will increase in the near future, there will be content services that match the large-capacity bandwidth."

Compared with the copper cable technology represented by ADSL, optical fiber plays an irreplaceable carrier role in the transformation of China's telecommunications business and the integration of telecommunications networks, radio and television networks, and the Internet, and future broadband strategies.

Professor Zeng Jianqiu of Beijing University of Posts and Telecommunications said that fiber home is an important measure for China to realize the leap-forward development of telecommunications. In the process of promotion, it also requires broadband service providers to increase publicity and promote the knowledge of the optical network of the society, so as to win consumers Support. At the same time, with the trend of triple play, high-speed, high-traffic networks need to establish a rich content service system and a new profit model as soon as possible, which prompts operators to more actively promote the construction of optical networks, thereby achieving a win-win situation for operators and consumers.

Beijing Commercial Daily reporter Qu Zhongfang

Memorabilia of Beijing "Fiber-to-Home"

year 2011

September

Beijing Unicom puts forward the strategic goal of achieving 100% fiber-optic households in the city during the 12th Five-Year Plan period

2012

March

Beijing Unicom officially launched the "free speed, light into the million" activity

May

Fibre-to-the-home renovation was interrupted due to residential property request fees. Subsequently, Beijing's various ministries and commissions made it clear that during the process of retreating from copper to property, property service companies and housing management units must not restrict the access and use of telecommunications operators in any way.

June

"Opinions on Implementation of Beijing's Fiber Broadband Popularization and Speed-up Project" publishes the list of the first batch of pilot demonstration areas of fiber broadband popularization and speed-up project

December

Beijing Unicom's 20M fiber home access capacity reached 73%. Beijing's new fiber-to-the-home coverage covers more than 1 million households

Year-end

The Ministry of Industry and Information Technology has issued two mandatory national standards, "Code for the Design of Fiber-to-the-Home Communication Facilities in Residential Areas and Residential Buildings" and "Code for Construction and Acceptance of the Fiber-to-the-Home Communication Facilities in Residential Areas and Residential Buildings," to promote fiber-to-the-home access National strategic level